Welcome to the web site https://theprose.com, and any other web sites, applications, or services that link to this Privacy Policy (collectively, the “Prose. Service”), of which sites, applications or services are operated or produced by Prose., LLC (“Prose”). Prose. values the privacy of the users, subscribers, publishers, members, and others who visit and use the Prose. Service (collectively or individually, “You” or “Users”) and wants you to be familiar with how we collect, use and disclose information from and about you.
By consenting to this Privacy Policy in your Prose. account setup or when otherwise prompted by us, you expressly consent to the information handling practices described in this notice.
This Privacy Policy applies to Prose.’s collection and use of your personal information (i.e., information that identifies a specific person or by which a specific person can be identified by the use of such information alone or in combination with other information, such as full name, address, phone number, email address, birthday, and IP address). It also describes generally Prose.’s practices for handling non-personal information (for example, interests, demographics and services usage).
Personal Information We Collect From You.
User-Provided Information: You may provide to Prose. what is generally called "personal information" in the USA and elsewhere or "personal data" in the European Union (such as your name, email address, postal mailing address, home/mobile telephone number, credit card number and billing information,IP address, birthday, username, device identifiers, Facebook ID, twitter ID, city/locale) if you register for a Prose. Service, or upload, purchase, view or download certain content or products from the Prose. Service, enter contests or sweepstakes, or otherwise use the features and functionality of the Prose. Service.
“Cookies” Information: When you access the Prose. Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer for the purpose of storing your preferences and tracking your usage of the Service so that we can improve the Service. On occasion we may also set a “session cookie” on the Service to help us administer the Service. The session cookie expires when you close your web browser and does not retain any personal information about you after it expires. If you do not want the benefits of these cookies, you may opt-out by visiting https://optout.networkadvertising.org/?c=1. However, if you do so, you may not receive the full benefit from the use of the Service. We may use cookies only to gather information as indicated in this Privacy Policy. In many web browsers, you can choose to delete, disable, turn off, or reject most cookies through the “Internet Options” sub-option of the “Tools” menu of your web browser or otherwise as directed by your web browser’s support feature. Please consult the “Help” section of your web browser for more information. By consenting to this Privacy Policy, you are consenting to the use of cookies as set forth herein. For information about what cookies are, how they work, how Prose. uses them and how to remove them, please emailinfo@theprose.com..
“Automatically Collected” Information: When you access the Prose. Service or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking technologies. This “automatically collected” information may include Internet Protocol address (“IP Address”), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Prose. Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Prose. Service, and other similar information. Depending on the law of your country or state of residence, your IP Address may legally be considered personal information. Accordingly, we include that in our definition of personal information, and will treat your IP Addresses as such.
Information from Other Sources: We may obtain information, including personal information, from third parties and sources other than the Prose. Service, such as advertisers or social media networks for which you have approved our access to information (e.g. information from your Facebook account provided by the Facebook APIs). When you access the Prose. Service through social media networks or when you connect a Prose. Service to social media networks, you are authorizing Prose. to collect, store and use such information and content in accordance with this Privacy Policy. We may also obtain information from third parties such as social entertainment platforms regarding your use of such services, including about your use of the content you choose to publish through the Prose. Service. If we combine or associate information from other sources with personal information that we collect through the Prose. Service, we will treat the combined information as personal information in accordance with this Privacy Policy.
The Way Prose. Uses Personal Information.
Prose. uses the personal information that you provide or that we collect from or about you: to operate, maintain, enhance, and provide all of the features and services found on the Prose. Service; to improve your experience with the Prose. Service by delivering content which we hope you will find relevant and interesting, including advertising and marketing messages; and to allow you to comment on content, and participate contests or rewards programs.
We will use your email address for administrative communications such as notifying you of major Prose. Service updates, for customer service purposes, to address copyright infringement or defamation issues, or to contact you regarding any content that you have posted to or downloaded from the Prose. Service.
Prose. will periodically send promotional materials or notifications to you related to the Prose. Service. If you want to stop receiving promotional materials, emailinfo@theprose.com. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
Prose. uses the information that we collect to understand the usage trends and preferences of our Users, to improve the way the Prose. Service works and looks, and to create new features and functionality.
Prose. may use “Automatically Collected” information and “Cookies” information to maintain and improve the Prose. Service, including to do the following things: (a) automatically update the Prose. application on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access the Prose. Service; (c) provide customized third party advertisements, content and information; (d) monitor the effectiveness of third party marketing campaigns; (e) monitor aggregate site usage metrics such as total number of visitors and pages accessed; and (f) track your entries, submissions, and status in any promotions or other activities.
When Prose. Discloses Information.
Except as otherwise provided, Prose. does not share your personal information with other organizations for their own marketing or promotional uses without your prior express consent. Please be aware, however, that any personal information that you voluntarily choose to display on any publicly available portion of the Prose. Service – such as when you publish content, comments or profile information – becomes publicly available and may be collected and used by others.
If you connect to a third party service (such as Facebook or Twitter) through an icon or link on the Prose. Service or otherwise link your Prose. account with a third party service, we may share the contents of your post and associated information (such as your user name, the fact that your connection originated from the Prose. Service, and other relevant usage and diagnostic information) with such third party. With your one-time consent, we may also send information about the content you watch and your activities on the Prose. Service to such third parties. Once such information is shared, the use of your information will be subject to that service’s privacy policy and this Privacy Policy will not apply.
Prose. may disclose Automatically Collected and other aggregate non-personal information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Prose.
Prose. may make both personal and non-personal information available to subsidiaries and affiliated companies that are under common ownership or control within the Prose. family.
We may disclose both personal and non-personal information to service providers working on our behalf to: provide web site hosting, maintenance, and security services; fulfil orders; conduct data analysis and create reports; offer certain functionality; and assist Prose. in improving the Prose. Service and creating new services features. We require that these parties process such information in compliance with this Privacy Policy, we authorize them to use the information only for the purposes for which it is provided to them, and we require these parties to use reasonable confidentiality measures.
Prose. may disclose User information if we believe in good faith that such disclosure is necessary to comply with U.S. state and federal laws (such as U.S. Copyright law) or other applicable laws around the world (for example, in the country of your residence); or respond to a court order, judicial or other government subpoena, or warrant in the manner legally required by the requesting entity.
Prose. also reserves the right to disclose User information that we believe, in good faith and after making reasonable enquiries, is appropriate or necessary to take precautions against liability to Prose.; protect Prose. from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third party claims or allegations to protect the security or integrity of the Prose. Service; or to protect the rights, property, or personal safety of Prose., our Users, or others. We will notify you of these disclosures if we reasonably think we can do so legally and without harming the purpose of the disclosure.
Regarding Your Choices.
You may, of course, decline to share your personal information with Prose., in which case Prose. will not be able to provide to you some of the features and functionality found on the Prose. Service. If you would like to access, review, correct, update, suppress, or otherwise limit our use of your personal information you have previously provided directly to us, you may contact us as outlined in the last section of this Privacy Policy titled “Prose. Contact Information,” or using the mechanism provided below. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable and any information you give us will be protected by this Privacy Policy.
You may update, correct, or delete certain of your user information and preferences by visiting the Profile Page once you have logged in to the Prose. Service. You may also request to update, correct, or delete the personal information you have provided to us by contacting us at info@theprose.com.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.
Advertisers and Analytics Providers.
We may use third party web analytics services on our site, such as those of Google Analytics and Mixpanel. These service providers use a variety of tracking technologies such as cookies to analyze how users use the Prose. Service. The information collected will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Prose. Service. To op out of Google Analytics or Mixpanel, please email info@theprose.com. Because these opt-outs are cookie-based, please note that if you get a new computer or device, install a new browser, or erase or alter your browser’s cookie file, you may need to opt out again.
Prose. may allow advertisers, third party advertising networks and third party advertising serving companies to serve advertisements directly to you within the Prose. Service and other Prose. sites, services and software. By serving these advertisements directly to you, these companies can set their own cookies on your computer and trigger their own web beacons and other tracking technologies to measure the effectiveness of their advertisements, and to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in personalizing the advertising content delivered to you. Prose. does not provide your personal information to these third party ad servers or ad networks without your consent. However, please note that if an advertiser asks Prose. to show an advertisement to a certain audience (for example, males age 18 to 21) or audience segment (for example, males age 18 to 21 who have participated in certain promotions) and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience that they were trying to reach.
This Privacy Policy does not apply to, and we cannot control the tracking technologies and activities of, those other advertisers, third party advertising networks, or third party advertising servers. You should consult the respective privacy policies of these advertisers, third party advertising networks, or third party advertising servers. For more information about third party advertising networks and similar entities that use these technologies, see http://www.aboutads.info/consumers, and to opt-out of such ad networks’ and services’ advertising practices, go to the Network Advertising Initiative opt-out page, the Digital Advertising Alliance opt-out page, or the Your Online Choices page.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the Network Advertising Initiative and the Digital Advertising Alliance opt-out links above. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
Our Commitment to Data Security.
Prose. uses commercially reasonable physical, managerial, and technical measures designed to protect the integrity and security of your personal information. However, no security precautions or systems can be completely secure. We cannot therefore ensure or warrant the security of any information you transmit to Prose., and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Our Commitment to Children’s Privacy.
Protecting the privacy of young children is especially important. For that reason, Prose. does not knowingly collect or maintain personal information from persons under 13 years-of-age. If Prose. learns that personal information of persons under 13-years-of-age has been collected on or through the Prose. Service, then Prose. will take the appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 13 who has become a Prose. Service member, then please contact Prose. at info@theprose.com to have that child’s account terminated and information deleted.
Terms Applicable to EU Residents
For Users visiting the Prose. Service from the European Economic Area or other non-U.S. territories, please note that any data you enter into the Prose. Service will be transferred outside the European Economic Area or those other non-U.S. territories for use by Prose. and its affiliates for any of the purposes described in this Privacy Policy. In addition, because Prose. operates globally, we may make information we gather available to worldwide business units and affiliates under the terms of this Privacy Policy. By providing any data on the Prose. Service, you hereby expressly consent to such transfers of your data to the United States or other countries. Please note that laws in the U.S. may not provide the same level of protection for information (which Users provide to Prose. or which Prose. collects from Users in connection with the Prose. Service) as the laws of the User’s country of residence.
For Users visiting the Prose. Service from the European Economic Area, we can only use your personal information if we have a proper reason for doing so, e.g.:
- To comply with our legal and regulatory obligations;
- For the performance of Service or to take steps at your request before engaging in Service with you;
- For our legitimate interests or those of a third party; or
- Where you have given consent.
| Uses of Your Personal Information | Our Reasons for Such Use |
|---|---|
| To provide products and/or our Service to you | For the performance of our contract with you or to take steps at your request before entering into a contract |
| To make decisions about the types of products and prices we can offer to you | For our legitimate interests or those of a third party; e.g. to factor various risks into the products and prices we offer |
| To assess your eligibility for payment plans and to process your payments | For our legitimate interests or those of a third party; e.g. to factor various risks into payment plans we offer |
| To communicate with you and others as part of our business and to respond to your requests | For our legitimate interests or those of a third party; e.g. to send updates to you regarding our products and Service For the performance of our contract with you or to take steps at your request before entering into a contract |
| To prevent and detect fraud or abuse | For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us, a third party or for you |
| Conducting checks to identify our customers and verify their identity | For our legitimate interests or those of a third party; e.g. to confirm your identity and prevent fraud |
| Other processing necessary to comply with professional, legal, and regulatory obligations that apply to our business | To comply with our legal and regulatory obligations |
| Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g. policies covering security and internet use | For our legitimate interests or those of a third party; e.g. to make sure we are following our own internal procedures so we can improve our products and Service |
| Operational reasons, such as improving efficiency, training, and quality control | For our legitimate interests or those of a third party; e.g. to be as efficient as we can so we can improve our products and Service |
| Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures | For our legitimate interests or those of a third party; e.g. to be as efficient as we can so we can improve our products and Service |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party; e.g. to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations |
| Generally establish and defend legal rights and protect our operations or those of any of our group companies or business partners | For our legitimate interests or those of a third party; e.g. to pursue available remedies to limit our damages. |
| Updating and enhancing customer records | For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products |
| Statutory returns or responses | To comply with our legal and regulatory obligations |
| Ensuring safe working practices, staff administration, and assessments | To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
Marketing our Service and those of selected third parties to:
| For our legitimate interests or those of a third party; e.g. to promote our business to existing and former customers |
| External audits and quality checks, e.g. security accreditation and the audit of our accounts | For our legitimate interests or those of a third party; e.g. to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations |
| Facilitate social sharing functionality | For our legitimate interests or those of a third party; e.g. to enable efficient functionality between our Service and social media websites |
| Send you important information regarding changes to our policies, other terms and conditions, our Services and other administrative information | For our legitimate interests or a those of a third party; e.g. to obtain your consent to updated policies To comply with our legal and regulatory obligations |
Prose. commits to resolve complaints about your privacy and our collection or use of your personal information. For all inquiries or complaints regarding this Privacy Policy, including Users from the European Economic Area, should first contact Prose. by emailinginfo@theprose.com
In the Event of Merger or Sale.
In the event that Prose. or some or all assets related to the Prose. Service are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from Users as part of that merger, acquisition, sale, or other change of control.
Changes and Updates to this Privacy Policy.
Prose. reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time (for example to reflect updates to the Prose. Service or to reflect changes in the law). If Prose. changes this Privacy Policy, we will provide you notice of these changes, such as by sending an email or letter, and by posting a notice on the Prose. Service, and updating the “Last Updated” date above. Please check this Privacy Policy periodically for those changes. Your continued use of the Prose. Service after the effective date of those changes constitutes your binding acceptance of such changes. For any changes to this Privacy Policy, we will make reasonable efforts to provide you with a choice regarding those changes, if required by law.
Prose. Contact Information.
Please contact Prose. with any questions or comments about this Privacy Policy, your personal information, and our third party disclosure practices or your consent choices at: 21429 84th Ave W Edmonds, WA 98026; by email: info@theprose.com or by phone: 1-877-842-1241. We will respond to your inquiry within 30 days of its receipt.